We're here to help! We have several ways to get in touch:
Our Discord community is the quickest way to get in touch with us. We typically respond to chat support requests within a few hours.
You can always email us at firstname.lastname@example.org. For customers on our paid plans, we respond within 24 hours, and do our best to respond to all other requests we receive.
If you're using a PiBox, you can run
curl -sL https://pibox.io/help.sh | sudo bash and it will automatically report a few logs to us to help us sort out what's going on.